Privacy Policy
Introduction
This privacy policy (this "Privacy Policy") explains how personal information is collected, used, stored, and disclosed by Garment Care Limited, ("Garmentcare Ltd," "we," "us," and "our").
The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to our services.
Last updated: April, 2026
Application of this Privacy Policy
This Privacy Policy serves to set out our approach to personal data, inclusive of personal data of our Users.
This Privacy Policy applies to systems, operations and processes of Garmentcare Ltd that involve the collection, use, storage, and disclosure etc. of personal information of our Users.
This Privacy Policy applies to the use of our website at https://garmentcare Ltd.com, and all affiliated websites and applications owned and operated by us (collectively, the "Website"), applications, other online services and/or any related services, sales, marketing, promotional or events, and social media activities (together with the Website, our "Services").
Currently, this Website operates only in Nigeria, and is only available to users who have Nigerian bank accounts. For our Users, this Privacy Policy is part of our Terms of Use. This Privacy Policy applies to your use of (regardless of means of access) our Services.
You may access or use our Services through a desktop, laptop, mobile phone, tablet, or other consumer electronic device (each, a "Device").
This Privacy Policy also applies to your offline interactions with Garmentcare Ltd. When you submit an inquiry to us via any means, register for a Garmentcare Ltd account, register to attend a Garmentcare Ltd event, interact with us on social media, partake in competitions and promotional activities and volunteer information to us; we may collect personal information from you, which may include your name, email address, mobile phone number, banking information, image and other information that identifies you (collectively, "Personal Information").
By accessing or using our Services, you agree to this Privacy Policy
Guiding Principles
Garmentcare Ltd is committed to maintaining the principles in the Nigerian Data, Protection Act (NDPA) 2023, the NDPA General Application and Implementation Directive (NDPA-GAID) 2025 and other applicable privacy and data protection law regarding the processing of Personal Information.
To demonstrate this commitment as well as our aim of creating a positive privacy culture within Garmentcare Ltd, Garmentcare Ltd adheres to the following basic principles relating to the processing of Personal Information: lawfulness, fairness and transparency; data accuracy; purpose limitation; data minimization; storage limitation; integrity and confidentiality; and accountability.
Lawful basis for use of your personal information
We may process your Personal Information under any of the bases provided below as recognized by data protection laws:
Consent
We may process your Personal Information under any of the bases provided below as recognized by data protection laws:
By accessing our Services and voluntarily providing us with the requested Personal Information, you consent to the collection and use of the information in accordance with this Privacy Policy.
Your consent can be withdrawn at any time by sending a request to that effect to this e- mail: info@Garmentcareltd.com or calling +234 8077716364 If you do not consent to the collection, use or disclosure of your Personal Information as outlined in this Privacy Policy, please do not provide any Personal Information to Garmentcare Ltd.
Contractual obligations
We may process your Personal Information to fulfil our contractual obligations such as providing our Services to you or to take necessary actions at your request.
before providing our Services to you. This enables us to provide you with the services you request.
When you enter into a contract with us, such as subscribing to our Services, or engaging in a business agreement, we need to use your Personal Information to carry out our commitments. This includes processing information such as your name, contact details, payment information, and any other data necessary to deliver the agreed-upon Services or products. Without this data, we would be unable to complete transactions or manage our contractual relationship effectively.
Legal obligations
We may also process your Personal Information to fulfil our legal obligations mandated by Nigerian law.
This includes sharing financial information for tax reporting and accounting, and using employment data to comply with labour laws, payroll requirements, and health and safety regulations.
We may also process Personal Information to adhere to legal requests, court orders, and regulatory requirements.
Legitimate Interest
We may also process your Personal Information on the grounds of legitimate interest such as fraud investigation and prevention, to safeguard our IT systems, and for user-tailored marketing.
We may process personal data on this basis as long as same is not in contravention of the other lawful bases, fundamental rights or freedoms of our users or where users would not have a reasonable expectation that the personal data would be processed in the manner envisaged.
Vital Interest
We may process your Personal information if necessary to protect your vital interests or the interests of another natural person, where the data subject is physically or legally incapable of giving consent such as in the event of a claim for any amounts in the account of a deceased User by the User’s next-of-kin.
Public Interest
We may process your Personal Information if necessary to perform an obligation in the public interest or by virtue of an official authority bestowed on us.
These lawful bases may be extended to cover any additional grounds for the processing of personal data as may be recognised by data protection laws in force from time to time.
Information We Collect and how we collect it
In general, you can visit https://garmentcareltd.com/ without telling us who you are or revealing any information about yourself. As a User, we will also ask you to create login information for your Garmentcare Ltd account, such as a username and password.
When you provide your mobile phone number, we may ask for your consent to receive text messages relating to our Services on that number. In general, we collect Personal Information you give us by filling out forms or by corresponding with us by phone, email, social media posts & messages, or otherwise.
By providing your Personal Information and any other kind of information or data to us, you expressly agree to our collection, use, storage, and disclosure of such information as described in the Privacy Policy.
We may receive, use, store and transfer different kinds of Personal Information about you, including but not limited to the following:
Identity Information: which includes your first name, last name, maiden name (where applicable), username or similar identifier, marital status, title, date of birth and gender.
Contact Information: which includes your billing address, delivery address, email address and telephone numbers.
Transaction Information: which includes details about your transactions
Device Information: which includes information on the Devices with which you access the Website.
Profile Information: which includes your username and password, picture, transaction history, your interests, preferences, feedback and survey responses.
Usage Data: which includes details of your use of our Services. We may aggregate your usage information to calculate the percentage of Users accessing a specific Website feature.
Marketing and Communications Information: which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Location Information: which includes your current location disclosed by GPS technology or any other location territory.
We may also collect, use and share aggregated data such as statistical or demographic data for any purpose.
Information About Your Transactions
We collect Personal Information about your transactions with us and others.
Information from Third Parties
We also collect Personal Information about you from other companies. For instance, we may receive Personal Information about you from a consumer reporting agency or we may collect Personal Information from your employer where your employer is providing a service to Garmentcare Ltd.
We may collect your Personal Information from a User where your Personal Information is filled in a Next-of-Kin form.
Information Automatically Collected
We (or service providers acting on our behalf) may collect information about your use of our Services.
This information may include Personal Information as well as statistical information that does not identify you ("Analytics"). Some Analytics may be correlated with Personal Information.
When Analytics are, directly or indirectly, associated or combined with Personal Information, such Analytics will be considered Personal Information for purposes of this Privacy Policy.
Information Automatically Collected
We (or service providers acting on our behalf) may collect information about your use of our Services.
This information may include Personal Information as well as statistical information that does not identify you ("Analytics"). Some Analytics may be correlated with Personal Information.
When Analytics are, directly or indirectly, associated or combined with Personal Information, such Analytics will be considered Personal Information for purposes of this Privacy Policy.
Information that we automatically collect in connection with your access or use our Services may include:
Device Information: We may collect Device-specific information (such as hardware model, operating system version, unique Device identifiers, and mobile network Information, including your mobile phone number). We may associate your Device identifiers or mobile phone number with your Garmentcare Ltd account
Log Information: We may record or log information from your Devices, their software, and your activity accessing or using our Services. This information may include:
- The Device's Internet Protocol ("IP") address
- Identification numbers associated with your Devices
- Device event information, such as crashes, system activity, and hardware settings
- Location preferences
- Date and time stamps of transactions
- System configuration information
- Other interactions with our Services
Information Collected Through Cookies and Similar Technologies
We use cookies to personalize our Services for you and to collect aggregate information about usage of our Services. A cookie is a text file or other local storage identifier provided by your browser or associated applications.
We use cookies for record-keeping purposes and to enhance the quality of your use of our Services.
The cookies assign random, unique numbers to your Devices to enable our systems to recognize your Devices and to allow us to see how you use our Services.
Additional general information about cookies and how they work is available at www.allaboutcookies.org.
The cookies we may use in connection with our Services include:
Session cookies: Session cookies are temporary cookies that expire and are
automatically erased whenever you close your browser window. We use session
cookies to grant Users access to content and to enable actions they must be
logged into their Garmentcare Ltd account to perform.Persistent cookies: Persistent cookies usually have an expiration date in the distant future and remain
n your browser until they expire, or you manually delete them. We use persistent
cookies to better understand usage patterns so we can improve our Services. For
example, we may use a persistent cookie to associate you with your Garmentcare
Ltd account or to remember your choices for our Services.Third-party cookies: We permit certain third parties to place cookies through our Services to provide us with better insights into the use of our Services and user demographics and to
advertise our Services to you.These third parties may collect information about your online activities over time and across different websites when you access or use our Services. For example, we utilize Google Analytics to analyse usage patterns for our Services. Google Analytics generates a cookie to capture information about your use of our Services, which Google uses to compile reports
on website activity for us and to provide other related services. Google may use a
portion of your IP address to identify its cookie, but this will not be associated with
any other data held by Google.We may also permit third-party service providers to
place cookies for our Services, as indicated above, to perform analytic or
marketing functions where you are notified of them and you have consented to
the usage. We do not control the use of such third-party cookies or the resulting
information, and we are not responsible for any actions or policies of such third
parties.
By accessing or using our Services, you consent to the placement of cookies on
your Devices as described in this Privacy Policy. If you prefer not to receive cookies
through our Services, you may control how your browser responds to cookies by
adjusting the privacy and security settings of your web browser.
Unless you set your browser settings to refuse all cookies, our system may issue cookies when
you access or use our Services. If you set your browser settings to refuse all
cookies, the performance of certain features of our Services may be limited or not
work at all.
Do-Not-Track Signals:
Do Not Track ("DNT") is an optional browser setting that allows you to express your
preferences regarding tracking by advertisers and other third parties. We do not
use technology that recognizes DNT signals from your web browser.How We Use Information: We may use Analytics as described above for research and commercial purposes to improve our Services. We may use Personal Information to fulfil and support our contractual obligations to you, to send important notices such as communications
about our Services and changes to our terms, conditions, and policies, for our
legitimate interests related to internal purposes such as auditing, data analysis,
network and IT security, or to offer our products and services and products and
services of third parties that we think you might find of interest and for other
purposes contained in this Privacy Policy.
Only Garmentcare Ltd and our third- party service providers involved in distributing the offers or providing the products or services will have access to your Personal Information. Our third-party service providers will only be permitted to use Personal Information for the clearly
intended purpose.
We may use your email address to respond to your inquiries and to provide
information about our Services. You may elect not to receive promotional emails
from us either by "unsubscribing" to an email you receive from us or by contacting
us as indicated below.
As a User, if you unsubscribe from receiving emails from us,
we may still send you non-promotional emails, such as emails about your
Garmentcare Ltd account or our ongoing business relations, unless you withdraw
your consent to receive electronic communications as provided in our Terms of
Use.